About Whitehead Plumbing & Gas Ltd
Big enough to handle any job, small enough to care
Led by Mark Whitehead, a Director of the NZ Society of Master Plumbers, we have 13 qualified tradesmen, 10 highly capable and fully supervised apprentices, 13 fully-equipped vans and a efficient administration team. All of this adds up to a tremendous team who are big enough to handle any job, yet small enough to care about every job.
Our goal is simple : Exceptional client experience through professional excellence.
As well as being good at what we do, you will find the people who work at Whitehead Plumbing & Gas friendly, obliging and agreeable. Nothing is a problem for our staff and we go out of our way to ensure you receive excellent customer service from start to finish.
We’ll keep you informed every step of the way
With over 30 years experience in the business, we have been exposed to a range of situations and know that every job and every situation is different. When there is more involved with a job than meets the eye, we will clearly explain to you what needs to be done, and why, and then advise you on the best solution for your situation.
We take particular pride in:
- Choosing the right, quality assured materials for each job
- Conducting thorough technical diagnostics and job testing
- Carrying out exact work, aiming to get it right first time, every time
- Keeping our professional standards up to date – all of our staff undertake regular professional
- development and in-house training
We tidy up after ourselves
There’s no getting around it – plumbing and drainlaying can sometimes be a dirty business. We know that the last thing you want when the tradesmen leave is a big mess in your property. Whether working inside or out, we always respect your property. You can be sure we’ll tidy up after ourselves and when working outside, will aim to complete the work with minimum disruption to your driveway, footpaths or gardens.
Project Management : We can manage a job to make your life easier.
Often when you’re making changes to a property you’re going to need more than just a plumber, or a gas fitter or a drain layer. We have well established working relationships with associated professional tradespeople (such as builders, electricians, gib stoppers and painters) and can coordinate a wider team of people to get your job done quickly and efficiently.